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Published on: The Strategic Leader Podcast

Season 3 Episode 5 – How to build strong hybrid teams

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In this episode, hosts Gemma Bullivant and Fiona Craig discuss a pressing issue for modern teams – building and nurturing strong relationships in hybrid work settings. 

While many leaders still debate the value of in-person versus remote work, Gemma and Fi share insights on bridging this divide by using intentional collaboration. They unpack the benefits of using strategic models like Gartner’s 2×2 matrix for remote versus in-office work and the need for purposeful choices in team interactions. 

Fi highlights her experience with tools like Miro for virtual collaboration, noting that with the right tools and processes, teams can be just as effective online. Together, they advocate for team charters and shared values to foster trust and alignment, regardless of physical location. 

They conclude by encouraging leaders to stay adaptable, strategic, and to continuously reflect on the ‘why’ behind their hybrid work arrangements to maximise team performance and satisfaction.

Key Points Discussed:

  • Hybrid work and how it challenges traditional team dynamics.
  • Gartner’s 2×2 matrix for intentional collaboration across hybrid models.
  • Leveraging technology for effective virtual teamwork, using tools like Miro and Zoom.
  • Creating a Team Charter to set expectations, values, and rules for remote or hybrid teams.
  • Aligning team actions with shared purpose to build cohesion and adaptability.
  • The role of leadership in explaining the ‘why’ behind hybrid work choices.

 

Key Timestamps:

[05:20] – Gemma challenges the myth that teams must be co-located to build a strong culture.

[10:07] – Introduction of Gartner’s 2×2 matrix for managing collaboration in hybrid teams.

[14:47] – Fi’s example of a global team workshop, illustrating remote collaboration success.

[18:03] – The productivity benefits of working alone from home versus the office.

[22:29] – Fi explains the Team Charter model as a tool for fostering team alignment and purpose.

[25:24] – Gemma emphasises the strategic value of understanding the ‘why’ behind hybrid work practices.

Key Takeaway:

Hybrid work offers flexibility but demands intentionality. Leaders should foster team cohesion by balancing structured models, transparent communication, and purpose-driven collaboration. Using tools like the Gartner matrix and a Team Charter, teams can navigate hybrid challenges successfully while maximising productivity and connection.