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What my clients say

“I started coaching with Gemma in 2021 and she has been brilliant at providing me space to think and reflect on our HR priorities as well as provide space to think deeply about the outcomes I am looking to achieve with specific priorities. Coaching has been an absolute lifeline during what has been a fairly intense 12 months in a new role and it’s these coaching sessions with Gemma that given me capacity to just stop, pause and think about what’s happening around me, what needs more attention, where I need to change my approach and what I can do differently. Gemma has also been a great sounding board for me especially when it can be a fairly lonely role.”

Indy Lachhar, Global HR Director
Indy Lachhar, Global HR Director
Robert Walters

“Gemma is an amazing coach. She is a great listener, supportive and encouraging, and easy to work with. And she gets results. I have also recommended Gemma to others in my HR network, who have also engaged with her and they love her work. I would highly recommend working with Gemma”

Zoe Oliver, Head of People & Culture
Zoe Oliver, Head of People & Culture
Kinetic Worldwide

“Working with Gemma is an absolute pleasure. She is flexible, insightful and cuts to the chase in lightning speed. We always cover a lot of ground in a very short space of time, which has made a real impact to me and my team. I would recommend Gemma to any senior HR leader who wants a fresh perspective and confidential support. She is a great sounding board.”

Faye Llewellyn, Group HR Director
Faye Llewellyn, Group HR Director
Saunderson House

“Engaging in executive coaching with Gemma has been a transformative experience. We started by exploring my strategic impact in the business, which led to further valuable insights, including learning how to effectively promote myself and the power of asking pertinent questions.

I particularly enjoyed exploring the strategic mindset required and the opportunity to bounce ideas off Gemma. Her extensive knowledge and experience in HR added immense value to our discussions.

As a result of the coaching, a noticeable shift has occurred—my increased energy has been observed within the business, and I find myself more optimistic about the future. This newfound vitality has positively impacted my professional approach and interactions.

To anyone contemplating executive coaching, I wholeheartedly endorse Gemma’s services. It’s a tailored journey that truly guides you towards your bespoke professional objectives. Strongly recommended.”

Donna Hitchcock, Executive HR Director
Donna Hitchcock, Executive HR Director
Colas Limited

HR & Reward Consulting

Read Jo's full case study

“Gemma is a strong reward expert, with deep technical understanding, in addition she is also amazing to work with, making sure workloads are managed in a straightforward and simple way. I would highly recommend Gemma as a reward partner.”

Jo Dogherty, Chief People Officer
Jo Dogherty, Chief People Officer
Verastar

“Gemma conducted a full review of our bonus schemes for both executives and employees, and also provided strategic reward support for local incentive schemes. As a result of Gemma’s efforts, our bonus schemes can be more aligned with performance, motivate our team and enhance overall organisational effectiveness. For anyone looking to refine their bonus schemes, I highly recommend Gemma’s expertise and strategic approach”

Rebecca Clarke, Head of HR
Rebecca Clarke, Head of HR
Sciensus
“We needed an expert to design a bespoke job evaluation framework and conduct a comprehensive pay benchmarking exercise for a number of core technology roles across four geographies: the UK, Italy, Australia, and the USA. The support provided was highly collaborative, and Gemma made sure we had the skills to carry out similar work ourselves in the future. The framework created was clear and adapted perfectly to our specific needs, and is still an essential and robust tool for organisational effectiveness and reward strategy decisions. I highly recommend Gemma as a reward partner.”
Simona Liverzani, Senior HR Director
Simona Liverzani, Senior HR Director
Deltatre
“Our reward practices had evolved organically, with informal grading, complex processes to make pay decisions, and employees wanting career pathways that we weren’t able to articulate clearly. We were concerned our business growth might be held back if these areas were not addressed.
Gemma’s support was exactly what we needed. She redesigned our grading methodology, provided robust external pay benchmarking, and developed a career pathway framework that has been transformative. We now have a clear and consistent grading system, a clear understanding of our market alignment for pay, and defined career paths for key roles.
Gemma’s expertise has set us up with a strong foundation for future growth. Her tailored solutions made a significant impact, and I highly recommend her services to anyone looking to align their reward practices with business objectives.”
Amy Gray, Head of HR
Amy Gray, Head of HR
Twinkl

“We needed to re-evaluate our bonus scheme to better align to our goals, and design a scheme that was valued by employees and drove the right outcomes. The most useful aspect of Gemma’s work was the comprehensive review of our existing scheme, which provided a deep understanding of our current approach and highlighted areas needing change. Establishing a clear purpose for the bonus within our overall pay philosophy was also key. Gemma’s skills are invaluable for anyone seeking effective and bonus scheme review and design.”

Maria Petsa, Head of HR
Maria Petsa, Head of HR
BDSwiss

“We asked Gemma to review the efficacy of our reward and retention strategies. We are proud of our market-leading culture and benefits, and wanted to remain proactive. The support provided helped us build on our existing strong reward practices. We established a clear reward strategy, articulating our Unique Selling Proposition (USP), philosophy, and the purpose of each component of our total reward approach. This clarity guided our approach to bonus and benefits spending. A thorough benefits review was conducted to identify the most pragmatic ways to enhance our offerings. As a result, we now have a roadmap of activities to strengthen our reward practices, aligning with our aspiration to become BCorp accredited. This strategic approach has reinforced our position in the market and improved our retention strategies. We are grateful to Gemma for her expertise and guidance.”

Dawn Powell, People & Performance Lead
Dawn Powell, People & Performance Lead
Solomons Europe

“We needed to address a fragmented reward approach that had evolved organically over time. Gemma’s expertise involved setting up a job-levelling framework with clearly pay-benchmarked roles, which brought much-needed structure and clarity to our organisation. Additionally, an assessment of our total reward strategy was conducted to identify key priorities and actions for the next 12-18 months, resulting in a comprehensive total reward strategy and roadmap. This has been instrumental in guiding our future reward decisions and ensuring consistency and fairness across the organisation. I would highly recommend Gemma to anyone looking to professionalise and streamline their reward systems and also help upskill the team.”

Victoria Wilson, Chief People Officer
Victoria Wilson, Chief People Officer
Travel Counsellors

“It is great to work with Gemma. Being an HRD can be lonely, and Gemma provides wise counsel. She has a great ability to bring clarity of thought to the most complex of situations”

Rosie Ranganathan, Former People Director
Rosie Ranganathan, Former People Director
England & Wales Cricket Board

“In my business and personal life, I always look for continuous improvements as well as learn new way to adapt to new challenges and changes.

In my journey with Gemma, my main goals were:
• Assess my resilience, my strengths, and weaknesses
• Review some critical moments of my career during and post the pandemic
• Prepare myself for a new business challenge

Gemma supported this self-critical analysis with a lot of powerful questions, sharing knowledge and frameworks. She did this with the right balance of theory and practical suggestions.

Having this kind of discussion with someone new and neutral to your history, is a fantastic way to quickly increase your awareness so I rationalized things where usually I was acting instinctively such as:
• Balance how and when act as a coach vs. act as a mentor
• Understand people’s perception and reaction to my strengths & weaknesses
• Support people during changes and transformational periods”

Andrea Finocchiaro, Senior Vice President Delivery
Andrea Finocchiaro, Senior Vice President Delivery
Deltatre

“Gemma has coached me through a time of significant personal growth at work, playing a significant role in enabling me to assume greater responsibility and add more value to the organisation without adversely affecting my home life. The coaching has provided me with the means to clearly focus on my priorities and my resilience, allowing me to maximise my financial contribution to the business as the top performing Director for the year.”

Director
Director
Technology Company

“I’m really pleased with what we managed to achieve with coaching both myself, and my Leadership Team. I found Gemma’s perspective on our issues hugely valuable and I’m convinced what we covered together will help us in future.”

Senior Director
Senior Director
Pfizer

“Thanks to Gemma’s guidance, I’ve transitioned from being a teammate to becoming a true leader. I’m grateful for the transformation she has inspired in me. I turned to Gemma to enhance my professional growth and challenge my imposter syndrome. Gemma’s natural and humble approach instantly put me at ease during our sessions. She helped me refine delegation within my team, guided me in organizing my time better and bringing out the best in myself during challenging moments.”

Chief Legal Counsel
Chief Legal Counsel
Global Technology Company

“I would strongly recommend Gemma’s coaching to anyone in a leadership role, even if you don’t know exactly what areas you want to develop. I was sceptical at first, but working with Gemma has given me confidence to define and project my leadership style, even as I dealt with multiple business transformations leading up to my current role”

Acting CFO
Acting CFO
Privately owned global company (Small Cap)

“I felt I needed personalised development to help me build a more authentic leadership approach. I greatly valued Gemma’s ability to find a way on the spot to approach whatever issues I brought to her, no matter how poorly I articulated them. As well as suggesting new tools, she also helped me work out how I could use them in upcoming ‘real world’ situations, which gave me confidence to take that step into applying them. Gemma’s input has given me a great insight into my strengths as a leader”

Senior Leader
Senior Leader
The British Academy

“After months of frustration looking for work in 2020, Gemma supported me to ensure my CV better reflected my personal brand and told ‘my story’ in a cohesive way, along with my social media profiles. Her challenges were always supportive and non-threatening. Most importantly Gemma ‘got me’. She did not attempt to force solutions on me. Her suggestions were personal and always valid. Which is not always the case with recruitment agencies or CV re-writers. It was so helpful to have someone really hear me.

After 3 sessions with Gemma there was a noticeable increase in the volume and quality of contacts I received from recruiters and within weeks I had secured a new role. I highly recommend Gemma as someone to talk to and help achieve your goals.”

Jo Scofield, Interim HRBP
Jo Scofield, Interim HRBP
Hello Fresh

“Thank you very much for your help and wise words. I got the job at Roebuck Estates and it seems to have ticked pretty much all of the boxes you helped me identify. I started on Monday and it has been an incredibly busy week (and it is very good to get the brain working again) but at least the schools are almost back & there is a roadmap for the return of hospitality which should both help.”

Will Hine, Sales Account Manager
Will Hine, Sales Account Manager
Roebuck Estates
“While I hadn’t been made redundant, I contacted Gemma as I wanted support in finding the right next role for me. Not working at the time, I was finding the process quite isolating and really wanted to find someone that was well informed to work with me to navigate my options. I spoke to other coaches before I found Gemma, and was put off by very high prices, long time commitments and pushy sales tactics. Gemma was refreshingly different from the start and felt like a familiar and respected colleague who had my back. She is great at building a full picture through listening and asking questions, grounded in a deep real-world understanding of HR. Ultimately, she helped me feel more comfortable in my own skin during interviews, and confident in the HR knowledge and opinions I held, which led to me securing a role in a company that suited me and my approach really well.
I think working with Gemma is a great choice for any HR professional who wants support through a key career juncture. Especially if you want that help to come in a flexible yet targeted manner, driven by real experience.”
Michael Miller, People Operations Manager
Michael Miller, People Operations Manager
Redgate Software

“If you are a job seeker, no matter how experienced you are at interviewing, sign up to these sessions. Gemma has an abundance of experience which she translates into personable advice for attendees, offering positive feedback and methods to reference with your concerns. Gemma will certainly ensure that you have the confidence and tools to dot every ‘I’ and cross every ‘T’.”

Nico Jones, HR Manager
Nico Jones, HR Manager
Circular 1 Health

“The content of the material in Gemma’s job search coaching programme is spot on – covering the key bases of a job search in a pragmatic, accessible way. Moreover, I found Gemma to be very knowledgeable on her subject matter and an excellent coach. Her course provided a real focus over its 2 weeks’ timeframe, and the benefits of participating will last beyond the job search.”

Paul Longfield
Paul Longfield
Group Head of HR

“I reached out to Gemma as we were looking for a redundancy outplacement service that would provide coaching, support and guidance to our exiting colleagues. I really appreciated the time Gemma spent developing a flexible, bespoke programme, and giving us more than just an ‘off the shelf’ solution. Her flexibility and insight delivered an outstanding service to our colleagues receiving amazing feedback. I highly recommend Gemma, I’m already recommending her within my HR network.”

Martin Gregory
Martin Gregory
Senior HR Advisor, Ethypharm

“Due to the pandemic, we made nearly 40% of our people redundant with Gemma providing an outplacement service called ‘bounce back’ to all those redundant.

Her wide-ranging background meant she could tailor her virtual coaching, mentoring and webinars to reach many different roles, ranging from the factory to sales; managers through manual workers, some of whom had been with us for many years. Her webinars were easy to download and follow (and helpful to replay when needed). Topics included; mindset and resilience, identifying strengths and transferrable skills, goal setting, job search fundamentals, creating a great CV and interview skills.

Many people reported that Gemma’s input directly helped them secure new jobs. Her style was open, attentive and nothing was too much. Gemma provided stats that reassured us that people were using her services and regularly kept us up to date. We all felt in good hands, which allowed us to focus on looking after our remaining employees and strengthening our business. The investment was worth every penny. Thank you, Gemma”

Alun Jones, FD and Jane Muller, HR Strategy
Alun Jones, FD and Jane Muller, HR Strategy
Prima Dental

“Working with Gemma has transformed how I feel about the loss I was addressing. Before I met Gemma I had no idea that there would be a practical way I could address the grief I was feeling – I just thought I’d have to get on with it and wait for time to heal. This programme basically accelerates this process, but in a manageable way. It isn’t easy at times, as you might expect, but Gemma is incredibly supportive and compassionate. Overall it has enabled me to become more at peace with my loss than I thought possible in such a short space of time.”

Sarah Mayo, Co-Founder
Sarah Mayo, Co-Founder
Point3 Wellbeing

“Thank you for providing us with such an engaging and important webinar, which has made a huge impact in our mental health awareness week activities. The session was brilliant and we’ve had lots of positive feedback coming through from our colleagues and leaders – the content and your delivery really spoke to people, especially within the context of our current situation with COVID-19.”

D&I Manager
D&I Manager
Global Investment Bank, London

“My work had become full-on and I needed to get a better work/life balance. Gemma nurtured a desire to address this and suggested practical ways to achieve it.”

Angus Craig, Head of Procurement
Angus Craig, Head of Procurement
AECOM

“I can truly say that Gemma’s coaching has had a positive impact on both my professional and personal life. Gemma asks poignant questions and offers astute observations which make me stop and think, she challenges my beliefs and auto-responses to situations”

Naureen Hussain, Director of Data Estate
Naureen Hussain, Director of Data Estate
Virgin Media

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