As human beings, we have our own experiences of loss and grief which we respond to differently. While we believe it may be correct to say certain things to help someone feel comfortable, it can often have the opposite effect. Thus, begging the question – how can you make your team and community a place where people feel willingly able to confide at a deeply personal level?
Gemma Bullivant, professional HR Consultant, expresses phrases such as “I know just how you feel”, “You should read/listen to/watch this. It really helped me when (fill in the blank) died.” or “I know someone who…”, are examples of how society bombards us with misinformation about how we should be feeling and that we should be taking steps to react based on their individual needs.
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