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Half of bosses support employee monitoring but HR remains unsure

Management and people professionals are at odds when it comes to monitoring remote employees’ productivity, a survey has found.

The study of 2,000 senior managers, HR decision makers and line managers found that more than half (55 per cent) support monitoring employees’ habits to determine their risk of burnout.

Conducted by the CIPD, along with modern HR platform HiBob, as part of its Technology, the workplace and people management report, the survey found that two in five (39 per cent) bosses think collecting information on regular home workers is unacceptable and 6 per cent are unsure. But two in five (41 per cent) people professionals were ‘less comfortable’ with these measures.

However, HR consultant Gemma Bullivant said it was “quite upsetting” to observe how little trust companies have for their workforce, and slammed the notion of monitoring altogether. “The act of logging on to a computer does not equate to productivity. It never has, and it never will. So this monitoring data will tell us nothing, and will firmly establish a culture of mistrust that will backfire,” said Bullivant.

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